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Prices
The prices listed in this catalogue are in Swiss francs, net amounts.
Availability
Our delivery commitment is void in the event of failure or delay in supply from our own suppliers, insofar as such unavailability is not attributable to jedecoupe. In the event a product is unavailable, we will inform you as soon as possible.
Payment Terms
Payment methods: bank transfer or card payment (STRIPE depending on your response).
Delivery and Transport
Available items are shipped by post within approximately 3 to 5 days. A single shipping fee is charged per order. Delivery is available within Switzerland only – In France, each last Friday of the month.
PLEASE NOTE: jedecoupe does not deliver to P.O. boxes and does not deliver goods to minors or individuals under guardianship, unless written authorization is provided by a parent or legal guardian.
Return or exchange
Returns are only accepted in the case of defective items. Any defect must be reported by email upon receipt of the order.
Legal warranty
Please inspect the condition of delivered goods immediately to exclude any obvious material or manufacturing defects, as well as damage caused during transport. In accordance with the law, you are required to report any defect or anomaly affecting the delivered goods so that we may address it.
Privacy Policy
Jedecoupe.ch, headquartered in Rolle, informs users of the website www.jedecoupe.ch, as well as its clients, through this privacy policy, of the data processing it carries out as data controller.
By operating within Swiss territory, Jedecoupe.ch complies with the Federal Act on Data Protection dated 25 September 2020.
1. Scope of Application
This privacy policy (hereinafter the “Policy”) applies regardless of the means or medium used to access our website and outlines the conditions under which, during your browsing, we collect, use, and store information about you, as well as the choices available to you regarding the collection, use, and disclosure of such information.
It also applies to all services we provide in the course of our business activities.
By accessing this website or entering into a contract with us, you acknowledge having read, understood, and agreed to be bound by the terms of this Policy.
2. Definitions
• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation involving personal data, regardless of the means and procedures used, including collection, recording, storage, use, modification, communication, archiving, deletion, or destruction of data.
• Data Controller: The private individual or federal body who, alone or jointly with others, determines the purposes and means of processing personal data.
• Processor: The private individual or federal body who processes personal data on behalf of the data controller.
• Data Security Breach: Any breach of security resulting in the accidental or unlawful loss, alteration, deletion, destruction, disclosure, or unauthorized access to personal data.
3. When You Browse Our Website
3.1 Data Collected
3.1.1 Browsing Data
During your visit to our website, we may collect the following information:
• Your IP address
• Date and time of your visit
• Browser used
• Brand of the device used to connect
3.1.2 Contact Data
Additionally, when you submit a contact request, we collect the following information with your consent:
• Your first and last name
• Your email address
• Your phone number
3.2 Purposes of Data Use
3.2.1 Service Provision
We use your contact data to respond to your inquiries.
3.2.2 Marketing
We use your data to send you information about our services and promotional offers, invite you to participate in surveys, or develop a more direct relationship with you.
3.2.3 Personalization
We use your data to analyze your preferences and habits, personalize your experience on our website, and optimize the site for you and your device. This also allows us to offer content that better matches your interests.
3.2.4 Pursuit of Legitimate Interests
Your data may also be used to pursue our legitimate interests, including monitoring the use of our website and investigating any complaints we may receive from you or third parties.
3.3 Cookies
When you visit our website, data may be stored in or retrieved from your browser, typically in the form of cookies. This information may relate to you, your preferences, or your device and is primarily used to ensure the website functions properly.
We inform you that the following types of cookies are used:
3.3.1 Necessary Cookies
These cookies are essential for the website to function and cannot be disabled in our systems. They are typically set in response to actions you take, such as logging in or filling out forms. You can configure your browser to block or alert you about these cookies, but some parts of the site may not function properly.
3.3.2 Performance Cookies
These cookies allow us to count visits and traffic sources to measure and improve the performance of our website. They help us identify the most and least visited pages and understand how visitors navigate the site.
4. When You Are a Client of Jedecoupe.ch
4.1 Data Collected
4.1.1 Identification Data
When you enter into a contract with us, we collect identifying information such as:
• Your first and last name
• Your postal address
• Your email address
4.1.2 Financial Data
We may also collect financial information such as:
• Your bank details
4.2 Purposes
In the context of providing our services, we process your personal data for the following purposes:
• Contract execution
• Accounting management
• Order shipment
Please note that not all purposes apply to every client.
5. Categories of Recipients
5.1 Subcontracting
We use subcontractors and external service providers to manage and/or maintain our website and to ship orders.
When we engage subcontractors, we ensure they implement technical and organizational security measures at least equivalent to those we apply to protect the personal data being processed.
5.2 Disclosure to Third Parties
We may disclose your data to third parties if required by law or by request of a judicial or administrative authority, or to protect our rights or interests.
6. Data Security and Confidentiality
We have implemented appropriate technical and organizational security measures in accordance with legal requirements and best practices, considering the risks involved, to protect your data against accidental or intentional manipulation, loss, destruction, disclosure, or unauthorized access.
7. International Data Transfers
Data is processed exclusively in Switzerland.
However, in the event of transfer to third parties located in countries that do not provide adequate data protection, we will implement appropriate safeguards, such as the signing of standard contractual clauses.
8. Your Rights
You may request access to, rectification, transmission, or deletion of your personal data.
To exercise your rights, please contact us using the details provided in the “Contact” section.
9. Contact
For any questions regarding this Policy, the personal data processing we carry out, or to exercise your individual rights, please contact us at: info@jedecoupe.ch
Applicable Law and Jurisdiction
Swiss law applies. Any dispute shall be submitted to the District Court of La Côte.